Cancellation Policy

Susan Homestay, we understand that plans can change, to ensure a seamless and stress-free experience, we offer the following cancellation policy:

100% Refund: Cancellations made within 48 hours of booking will receive a full refund, giving you the confidence to book without worry.

Guest get a full refund if they cancel up to a day before check-in

Bookings made under 24 hours before check-in are not eligible for refund

No commercial activity is allowed for standard bookings. Please contact us for commercial activity.

Our policy reflects our commitment to exceptional service and hospitality, ensuring that even unexpected changes are managed with the utmost care and attention. Please don’t hesitate to reach out to our support team for any assistance or further clarification regarding your booking.